About Clarity Pool Services
Clarity Pool Services was established on the Sunshine Coast in 2002. We’re Matt and Cherie, and we’ve owned and operated the business since 2017.
We moved from Sydney to the Sunshine Coast with our young son, looking for a different lifestyle and the opportunity to work together. A local service business felt like a natural fit: practical work, personal service and relationships we could build over time.
Meet Matt and Cherie
Matt — Co-owner
Matt brings a background in facilities management and the hands-on experience of growing up on a farm, working with and repairing equipment. He services pools, diagnoses equipment faults and enjoys solving problems. When the cause isn’t obvious, he keeps investigating to find a practical solution.
Cherie — Co-owner
Cherie services pools alongside Matt and manages quotes, scheduling, ordering and finances. Her background in software development helps keep the business systems organised and running smoothly, supporting reliable pool care and clear communication with customers.
Practical solutions, backed by experience
Our work includes regular pool servicing, equipment repairs, new equipment, cleaners, heating and covers. We look for a sensible repair where possible and explain when replacement is the better option. We’re also a warranty agent for Pentair.
Matt’s problem-solving has helped pool owners with everything from ageing equipment to complicated pool and spa systems. At a Mooloolaba resort, he resolved a recurring chemical-dosing problem involving unreliable controls. The resort reported lower chemical costs and fewer guest complaints.
That reflects our approach: understand what is causing the problem, find a practical solution and explain the options clearly.
Personal service you can rely on
As a small family business, we get to know our customers, their pools and their equipment. Some of our customers have been with Clarity since the business began in 2002 and continue to trust us with their pool care today.
We use Pool Trackr to organise our work and scheduling. We often communicate by text about visit timing or after a service, and can provide photos following a visit on request. If additional work is needed, we ask for approval before proceeding.
We also care for pools at holiday homes while their owners are away. Customers entrust us with keys and access to their properties—a responsibility we take seriously.
“Matt has serviced and maintained our pool for a number of years. His service and reliability are impeccable.”
— Tony, Minyama customer
Whether you live here year-round or need someone dependable to look after your pool while you’re away, our aim is the same: reliable care, honest advice and a pool you can enjoy.
Explore our pool services
Expert advice, supply and installation
Advice, sales and cleaner trials
Cleaning, balancing and equipment checks
Practical repairs for pool equipment
Solar and leaf covers, expertly fitted
Heating advice, supply and installation
